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[Case 98641] Saving Account changes and updating it's package wipes out DKIM and SPF

Comments

9 comments

  • cPanelMichael
    Please report this as a bug via: Submit A Bug Report Let us know the ticket number so we can update this thread with the outcome. Thank you.
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  • kdean
    Ticket # 4834491
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  • kdean
    cPanel support were able to reproduce the issue and they're looking into it further.
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  • cPanelMichael
    Internal case 98641 has been opened to address this issue. There is currently no specific time frame on when a resolution might become available. Please monitor our change log for this case number to determine when it's been addressed. Thank you.
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  • kdean
    One would think a bug that can cause some data loss across multiple account's DNS settings would have been resolved by down, but I haven't seen that case id in the logs as yet.
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  • cPanelMichael
    I've updated the internal case with a link to this thread and will update this thread with any new information as it becomes available. Thank you.
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  • kdean
    Still broken. Not sure why cPanel has left this unfixed. I'm tired of the Email Authentication settings being lost just because I modify an account's package.
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  • cPanelMichael
    This issue is addressed in cPanel version 11.48. There is currently no time frame available on when this version will be released, but feel free to monitor our change logs to see when it's made available to the public build tiers. Thank you.
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  • kdean
    Thanks for the update.
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