Statistics software not working

vishnunuk1

• April 22, 2014 22:26

It is by default enabled for all users, i didnt changed anything. but it is not tracking anything. Total Bandwidth Usage 2.70 Gig (2769.64 Meg) The above values are not changing my server is used 60gb + data. Induvidal user stats also not working (ava stats and other programs) what will be the problem? anyone please help me.

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  cPanelMichael

  • April 23, 2014 12:41

  Hello :) Do you notice any activity in the /usr/local/cpanel/logs/stats_log file? Are you using any third-party web server applications such as Nginx? Do you notice valid entries within your Apache domlogs in the /usr/local/apache/domlogs directory? Thank you.

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  vishnunuk1

  • April 24, 2014 21:14

  Yes i am using Nginx (/http://nginxcp.com/installation-instruction/) as frond end Webserver. And Apache as backend serve

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  cPanelMichael

  • April 25, 2014 17:51

  Check to see if your system uses a custom vhost.local template in the /var/cpanel/templates/apache2 directory. The installation of Nginx may have commented out CustomLog entries in this template file which changes the way Apache VirtualHosts are written. I have seen some users have success with uncommenting the "CustomLog" entries in the vhost.local template and then rebuilding the Apache configuration file via /scripts/rebuildhttpdconf. Thank you.

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