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root emails not forwarded

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5 comments

  • Infopro
    WHM " Server Contacts " Edit System Mail Preferences
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  • postcd
    I already had on yours mentioned page set to forward all "root" emails to my private email address. So i filled there all 3 fields my workign email, but still i received now next email: [QUOTE]Mail Delivery System 550-The mail server could not deliver mail to root@host1.mysite.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. 550 Sender verify failed Subject: New account on XXX
    So where to edit this "root" address to my existing one?!
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  • cPanelMichael
    Did you check to ensure the message originated after you made those changes, and it was not a message that was in the queue? Thank you.
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  • postcd
    No, im still receiving these emails and date in them is todays, i have default young server, no queue issues.
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  • cPanelMichael
    Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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