Bad HELO error

upsforum

• April 28, 2014 08:02

I have two vps, If I send message from first to second I receive this message: 2014-04-28 14:46:07 H=domainname-first (domain-name-second) [xxx.xxx.xxx.xx]:38997 rejected MAIL : "REJECTED - Bad HELO - Host impersonating [domain-name-second]" I triend with free gmail account and it work fine, not return any errors but if I send from domainname-first return message

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  cPanelMichael

  • April 29, 2014 13:01

  Hello :) Could you verify the RDNS entry and hostname are configured properly on the sending server? Does the hostname resolve to the correct IP address? Does this happen via webmail and email clients? Thank you.

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  upsforum

  • April 29, 2014 13:46

  the error return with client and webmail

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  cPanelMichael

  • April 29, 2014 18:04

  Could you let us know the answer to the other questions? [QUOTE]Could you verify the RDNS entry and hostname are configured properly on the sending server? Does the hostname resolve to the correct IP address?
  This will help us to troubleshoot the issue. Thanks.

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  upsforum

  • April 30, 2014 07:11

  rDNS of hostname exist, is configured Hi Michael, I sent private message

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  cPanelMichael

  • April 30, 2014 17:30

  Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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