[Case 99217] Account restore: Failed to update htaccess @ /home/

postcd

• April 30, 2014 12:22

Hello, when restoring cpanel fullbackup file, i got error at the end of restore: [quote]Unlocking password for user vhlsdpqs.passwd: Success Failed to update htaccess @ /home/vhlsdpqs/public_html/cc file: No such file or directory at /usr/local/cpanel/scripts/xfertool line 285.
Please do you have idea on fixing this? Cause?

• 

  cPanelMichael

  • May 01, 2014 12:22

  Hello :) This happens if no .htaccess file is present in the directory referenced in the warning message. We have an internal case number (99217) open to address this issue. You should be able to verify that no .htaccess file exists in the referenced directory and safely ignore the warning. Thank you.

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  hyperqwest

  • July 17, 2014 19:55

  [quote="cPanelMichael, post: 1634242">Hello :) This happens if no .htaccess file is present in the directory referenced in the warning message. We have an internal case number (99217) open to address this issue. You should be able to verify that no .htaccess file exists in the referenced directory and safely ignore the warning. Thank you.
  I am getting a similar error. Failed to update htaccess @ /home/hyperq7e/public_html file: Permission denied at /usr/local/cpanel/scripts/xfertool line 289. I cannot access mt website or whmcs after restore

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