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Internal Server Error 500 - subprocess exited with status 13

Kheang
Hi, I made a quick plugin for WHM and put it in: /usr/local/cpanel/whostmgr/docroot/cgi/addon_sc.cgi Here is the content: #!/usr/local/bin/perl #WHMADDON:simplecommerce:Simple Commerce Admin use lib '/usr/local/cpanel', '/usr/local/cpanel/whostmgr/docroot/cgi' ; use strict ; print "Content-Type: text/html\n\n" ; my %ACL = %Whostmgr::ACLS::default ; if ( 'root' eq $ENV{'REMOTE_USER'} ) { $ACL{'all'} = 1 ; } if ( !$ACL{'all'} ) { exit ; } else { print "" ; }
The plugin appears in the WHM and when I clicked on it I got the error access denied. So I went and created a simplecommerce.conf file and used appconfig to register it and it appears in the list of registered apps. Here is the content of the .conf file: name=simplecommerce # This is the name that will be displayed for your application in WHM. displayname=Simple Commerce Admin # service that will serve this app service=whostmgr # Physical path: /usr/local/cpanel/3rdparty/Foo.php # Literal URL path: $server:$port/$cpsession/3rdparty/Foo.php url=/cgi/addon_sc.cgi # Directory containing php.ini # - must exist in /usr/local/cpanel/3rdparty/etc/ #phpHandler=Foo # Features required features=any # This is a comma-separated list of ACLs. The logged-in user must have at least one of these ACLs in order to access your application at the URL(s) provided. acls=all # This is the filename of the icon that is used by the application (For example: myapp_icon.png). icon=sc_icon.jpg
Now when I click on the plugin i get the error: Internal Server Error 500 No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_sc.cgi): subprocess exited with status 13 (EACCES) I looked at the error log and it says: Duplicate logaccess: at cpsrvd-ssl line 6398 main::body_internal_error(500, 'No response from subprocess (/usr/local/cpanel/whostmgr/docroot/...') called at cpsrvd-ssl line 6457 main::internal_error('No response from subprocess (/usr/local/cpanel/whostmgr/docroot/...') called at cpsrvd-ssl line 9477 main::handle_subprocess_failure(3, undef, 2, 'No response from subprocess (/usr/local/cpanel/whostmgr/docroot/...') called at cpsrvd-ssl line 7710 main::subprocess_handler('/usr/local/cpanel/whostmgr/docroot/cgi/addon_sc.cgi', 'IO::Handle=GLOB(0xa1b4b74)', 'GLOB(0xa1b4b5c)', 0) called at cpsrvd-ssl line 7570 main::cgiHandler('docroot', '/usr/local/cpanel/whostmgr/docroot') called at cpsrvd-ssl line 6963 main::dodoc_whostmgrd() called at cpsrvd-ssl line 1824 main::dodoc('HASH(0x8698d04)') called at cpsrvd-ssl line 1355 main::handle_one_connection() called at cpsrvd-ssl line 996 Internal Server Error: "GET /cpsess5397775926/cgi/addon_sc.cgi HTTP/1.1" 500 No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_sc.cgi): subprocess exited with status 13 (EACCES) Any ideas what is causing this? Any help is appreciated, thanks!

Comments

6 comments

Date Votes
  • cPanelMichael
    [quote="Kheang, post: 1633432">The plugin appears in the WHM and when I clicked on it I got the error access denied.
    As for the first error message that occurred, what was output to /usr/local/cpanel/logs/login_log? Thank you.
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  • Kheang
    [quote="cPanelMichael, post: 1633541">As for the first error message that occurred, what was output to /usr/local/cpanel/logs/login_log? Thank you.
    Sorry the first error no longer appears because I went an registered it in AppConfig. The first error had a message saying i could not access the script because it wasn't registered or the option to allow unregistered scripts wasn't set to On. That's why I tried registered it with AppConfig. Is this how it should be done? The .cgi first and then through AppConfig? Or it's one or the other only? Also if I want to remove it from AppConfig what do i do? Do I just delete the .conf file from the apps folder? I still get that error 500 though.
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  • Kheang
    [quote="cPanelMichael, post: 1633541">As for the first error message that occurred, what was output to /usr/local/cpanel/logs/login_log? Thank you.
    I just looked again and I saw this: 198.48.203.84 - root [04/30/2014:18:05:57 -0000] "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing 198.48.203.84 - root [04/30/2014:18:17:38 -0000] "GET / HTTP/1.1" DEFERRED LOGIN whostmgrd: security token missing I guess I am missing something in the .cgi script? [COLOR="silver">- - - Updated - - - Ok nevermind its only when I try to access /cgi/simplecommerce/index.php directly when logged in. But the login log doesn't show anything when I type the /cgi/addon_sc.cgi directly. Only that error in error_log [COLOR="silver">- - - Updated - - - It still gives the same error when I remove all the code and put a simple print line with the configuration on top.
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  • Kheang
    OK so I figured out what was the problem! My cgi script was fine, I only needed to add a newline at the end of the file. (weird) Now it does what it should do but brings me this error: HTTP error 401 cgi/simplecommerce/index.php WHM is configured to disallow execution of unregistered applications when logged in as root or a reseller with the "all" ACL. To enable this functionality you must do one of the following: Register this addon using /usr/local/cpanel/bin/register_appconfig ([url=http://docs.cpanel.net/twiki/bin/view/SoftwareDevelopmentKit/AppConfig]AppConfig), Enable the "Allow apps that have not registered with AppConfig to be run when logged in as root or a reseller with the "all" ACL in WHM" option in "Tweak Settings", or add permit_unregistered_apps_as_root=1 to /var/cpanel/cpanel.config, and run /usr/local/cpanel/etc/init/startcpsrvd I have registered the plugin in AppConfig using my simplecommerce.conf: name=simplecommerce # This is the name that will be displayed for your application in WHM. displayname=Simple Commerce Admin # service that will serve this app service=whostmgr # Physical path: /usr/local/cpanel/3rdparty/Foo.php # Literal URL path: $server:$port/$cpsession/3rdparty/Foo.php url=/cgi/addon_simplecommerce.cgi # This is a comma-separated list of ACLs. The logged-in user must have at least one of these ACLs in order to access your application at the URL(s) provided. acls=all After that I tried running the plugin again and it still gave me that error. What am I missing in the conf file to make it work? Or do i absolutely have to turn the security features on?
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  • Kheang
    Ok i figured out my problem here too. I had to put all the url's of my scripts in the .conf file or it would not allow me to execute them.
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  • cPanelPeter cPanel Staff
    Hello, Glad it's working for you. Thank you for updating this thread with the solutions.
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