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Database didn't migrate

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5 comments

  • cPanelMichael
    Hello :) The output you provided does not necessarily indicate the MySQL data is missing from the archive. What error messages do you see in the MySQL error log (/var/lib/mysql/$hostname.err) when restoring the account? Thank you.
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  • ub3rst4r
    There's nothing in any .err files. There's no backup to restore the account either. Any other ideas?
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  • cPanelMichael
    Are those logs from when the account was initially transferred? To confirm, there are no archives or access to the source server? If not, there is not much we can do to investigate the issue, unfortunately. Thank you.
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  • ub3rst4r
    I can get access to the server. However, the provider wants $45 USD for another month, even though I just need it for like 10 minutes.
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  • cPanelMichael
    You would need access to the source server in order to determine why the account was not packaged/transferred successfully or to attempt to package the account and check the database. Thank you.
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