Webmail: IP has changed

sofiboy

• May 07, 2014 09:04

Hello I made an email for a someone and when he tries to login he gets an error: ip has changed. What could I do to solve this? Kind regards Sofian PS: I don't (think) I got WHM

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  cPanelMichael

  • May 07, 2014 17:54

  Hello :) Does this happen directly upon login to the webmail interface, or only after selecting a specific webmail application? Have you contacted your hosting provider to report this issue? Thank you.

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  sofiboy

  • May 08, 2014 20:54

  This happend upon login to the webmail interface. But I waited a day and now it's fine

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  cPanelMichael

  • May 09, 2014 14:22

  Please ensure you contact your web hosting provider if you experience the issue again so they can investigate the issue. Thank you.

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