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Setting up a new server for the first time.

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8 comments

  • Mark_CFH
    On another note, I guess I am doing something wrong, as everytime I go back into WHM, its as if its resetting itself over. When I log back in, its starts as Initial Setup Step 1..
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  • Infopro
    Have you had a chance to review the docs for this? Installation Guide - cPanel Documentation Initial Setup Wizard - cPanel Documentation
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  • cPanelMichael
    [quote="Mark_CFH, post: 1640012">Is there a way to tell if the IPs are setup right? or if the setup is correct ?
    You can use the "ifconfig" command to see the IP addresses are added properly. Does restarting cPanel still result in the looping initial setup wizard? Thank you.
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  • Mark_CFH
    I can only assume, this means, everythings fine? root@***** [~]# ifconfig eth0 Link encap:Ethernet HWaddr 00:22:64:CC:2B:39 inet addr:******* Bcast:******* Mask:255.255.255.248 inet6 addr: fe80::222:64ff:fecc:2b39/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:17862706 errors:0 dropped:0 overruns:0 frame:0 TX packets:8994130 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:24238180122 (22.5 GiB) TX bytes:700911392 (668.4 MiB) Interrupt:17 eth0:cp1 Link encap:Ethernet HWaddr 00:22:64:CC:2B:39 inet addr:******* Bcast:******* Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:17 eth0:cp2 Link encap:Ethernet HWaddr 00:22:64:CC:2B:39 inet addr:******* Bcast:******* Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:17 eth0:cp3 Link encap:Ethernet HWaddr 00:22:64:CC:2B:39 inet addr:******* Bcast:******** Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:17 eth0:cp4 Link encap:Ethernet HWaddr 00:22:64:CC:2B:39 inet addr:******* Bcast:******* Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:70723 errors:0 dropped:0 overruns:0 frame:0 TX packets:70723 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:14760216 (14.0 MiB) TX bytes:14760216 (14.0 MiB)
    I've done a couple restarts.. So I'll have to wait till later to see if the restarts worked, as it only "resets" itself after an hour or so..
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  • cPanelMichael
    Yes, that output looks normal. Please feel free to open a support ticket if you continue to see the initial setup wizard after logging in via Web Host Manager. Thank you.
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  • Mark_CFH
    As I logged in today, yes, it did reset itself yet again... To the initial setup wizard. (EDIT) I have submitted a ticket... ticket #4930199
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  • cPanelMichael
    Please open a support ticket and let us know the ticket number. Thank you.
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  • cPanelMichael
    To update, this issue was addressed by ensuring the /etc/.whostmgrft exists and the browser cache was cleared. The customer confirmed the issue no longer occurs. Thank you.
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