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Cluster Error Appear after CSF Installation and Configuring

Comments

9 comments

  • Infopro
    If cPHulk is enabled, make sure the remote servers IP is added to the whitelist. Same with CSF, add the remote server IP to the csf.ignore list. Then setup the cluster. HTH!
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  • fsaadatp
    I did, and still get the error
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  • Infopro
    Are you sure you meet all requirements for clustering? DNS cluster requirements - cPanel Documentation [QUOTE]All machines in the DNS cluster must have cPanel & WHM or cPanel DNSONLY version 11 or higher installed. Some features may not work with older versions of cPanel & WHM.
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  • fsaadatp
    Yes, Both DNSONLY are in version 11.42.1, Both DNS use to work, but for one i keep receiving the email "DNS cluster errors on server1.example.com.
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  • cPanelMichael
    Please check to see if the cluster works as expected when CSF is disabled. Thank you.
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  • fsaadatp
    Yes, I disable it, and i still get the massage
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  • cPanelMichael
    Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thanks.
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  • fsaadatp
    Support Request Id 4949425
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  • cPanelMichael
    To update, it was determined that a firewall or network issue between the two servers is preventing the SSH connection. The customer was advised to consult with a network or system administrator to further troubleshoot the connection issue between the two servers. Thank you.
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