TRASH folder not showing the number of emails.

TheSidewinder

• May 19, 2014 18:24

Not sure if this a cPanel issue or a Squirrelmail issue, apologies if I'm barking up the wrong tree. But with the latest upgrades to WHM/cPanel, the TRASH folder within Squirrelmail is not showing the count of read and unread messages *in* the trash. it's always showing 0/0 even when that line in the left side is in Bold, indicating content within it. (If this is something I should report to the Squirrelmail authors, a link would be appreciated.)

• 

  cPanelMichael

  • May 20, 2014 14:49

  Hello :) Could you clarify which version of cPanel is installed on your system? EX: cat /usr/local/cpanel/version
  Thank you.

  0
• 

  TheSidewinder

  • May 20, 2014 16:15

  Thanks. Version is: 11.42.1.16

  0
• 

  cPanelMichael

  • May 20, 2014 16:24

  In SquirrelMail, browse to: "Options >> Folder Preferences" You can modify the following two options to suite your preferences: Enable Unread Message Notification Unread Message Notification Type Thank you.

  0
• 

  TheSidewinder

  • May 20, 2014 19:38

  I've already set those. Here's an image with the trash folder empty: And the settings:

  0
• 

  cPanelMichael

  • May 20, 2014 19:58

  I have not been able to reproduce this issue on cPanel version 11.43.0.12 (11.44 development build). Could you open a support ticket so we can reproduce the issue on your machine? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  0

Please sign in to leave a comment.