Need configure email related records, back to office 365
Hello,
My client purchased his domain from godaddy. He was using office 365 for email. After change the Nameserver to my hosting he cannot receive emails.
Configuration info bellow are provided by godaddy. I was trying but cannot understand where I can put which part. The following 3 pages are not match with those information.
- 'MX Entry' at cPanel > Mail
- 'Simple DNS Zone Editor' at cPanel > Domains
- 'Advance DNS Zone Editor' at cPanel > Domains
Can anyone get me a step by step instruction please.
Kind regards, R.Amin
----------- configuration for office 365 -----------
Log on to your hosting provider or third-party domain name system manager (usually the same place you bought your domain)
Locate the CNAMEs and set the following:
Name:
autodiscover
Target:
autodiscover.outlook.com
Name:
sip
Target:
sipdir.online.lync.com
Name:
lyncdiscover
Target:
webdir.online.lync.com
Name:
email
Target:
email.secureserver.net
Name:
msoid
Target:
clientconfig.microsoftonline-p.net
Locate the MX and set the following:
Host:
@
Priority:
0 Target:
wholeworldmarketing-com.mail.protection.outlook.com
Locate the SRV and set the following:
Port:
443
Protocol:
_tls Name:
@ Service:
_sip Priority:
100 Weight:
1 Target:
sipdir.online.lync.com
Port:
5061
Protocol:
_tcp Name:
@ Service:
_sipfederationtls Priority:
100 Weight:
1 Target:
sipfed.online.lync.com
Locate the TXT and set the following:
Name:
@
TXT Value:
MS=ms28421518
Name:
@
TXT Value:
v=spf1 include:spf.protection.outlook.com -all?
----------- ----------- ----------- -----------Kind regards, R.Amin
-
Hello :) If you have access to Web Host Manager, you can update/add those entries for your DNS Zone via: WHM Home " DNS Functions " Edit DNS Zone Or, with cPanel itself, browse to: cPanel -- Domains -- Advanced DNS Zone Editor cPanel -- Domains -- Simple DNS Zone Editor Are you able to let us know which aspect you are unable to modify? Thank you. 0 -
Thanks for the reply. I have WHM access. Under "DNS Functions" I have two options: (a) Edit MX Entry (b) Edit Zone Templates I think, the configuration instruction I have is not fit for cPanel. Would you get me configuration for cPanel Please. 0 -
Based on the Configuration info I have, There should be the following input fields: 1. inputs for Locate the CNAMEs: Name + Target 2. Locate the MX: Host+Target 3. Locate the SRV+Port+Protocol+Service+Priority+Weight+Target+ 4 Locate the TXT: Name+TXT But in the cPanel, I have the following input fields: (1.1) Simple DNS Zone Editor >> Add an A Record: Name+Address (1.2) Simple DNS Zone Editor >> Add a CNAME Record: Name+CNAME (2.0) Advanced DNS Zone Editor >> Add a Record: Name+TTL+Type+Address (3.1) MX Entry >> Email Routing: Automatically..+Local..+Backup+Remote (3.1) MX Entry >> Add New Record: Priority+Destination Please get me settings, which fit with cPanel froms. 0 -
Please ask your reseller hosting provider for access to the "Edit a DNS Zone" feature in Web Host Manager. You are going to need it if you plan to add/modify SRV records, as that's not possible through cPanel itself. Thank you. 0
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