[a fatal error or timeout occurred while processing this directive]Updating ftp passwords for userna

mahdi66

• May 24, 2014 05:48

hi i have a problem when i want change a user password i cot this error [a fatal error or timeout occurred while processing this directive]Updating ftp passwords for username
when i click on "a fatal error or timeout occurred while processing this directive" i got this open3: exec of /usr/local/cpanel/scripts/chpass failed at /usr/local/cpanel/Cpanel/ChangePasswd.pm line 241 Carp::croak('open3: exec of /usr/local/cpanel/scripts/chpass failed') called at /usr/local/cpanel/perl/IPC/Open3.pm line 230 IPC::Open3::_open3('open3', 'Cpanel::ChangePasswd', 'GLOB(0x3ded000)', 'GLOB(0x3ded020)', '>&STDERR', '/usr/local/cpanel/scripts/chpass') called at /usr/local/cpanel/perl/IPC/Open3.pm line 291 IPC::Open3::open3('GLOB(0x3ded000)', 'GLOB(0x3ded020)', '>&STDERR', '/usr/local/cpanel/scripts/chpass') called at /usr/local/cpanel/Cpanel/ChangePasswd.pm line 241 Cpanel::ChangePasswd::change_password_withchpass('eszujo', ')VOP!FdMkUvR') called at /usr/local/cpanel/Cpanel/ChangePasswd.pm line 87 Cpanel::ChangePasswd::change_password('new_password', ')VOP!FdMkUvR', 'user', 'eszujo', 'optional_services', 'HASH(0x7fdb137741d0)') called at /usr/local/cpanel/Whostmgr/Passwd.pm line 36 Whostmgr::Passwd::passwd('eszujo', ')VOP!FdMkUvR', 'HASH(0x7fdb137741d0)') called at whostmgr/bin/whostmgr line 2269 main::passwd called at whostmgr/bin/whostmgr line 772
also i cant create backup and phpmyadmin error loading database and scripts folder is empty please help me to solved this problem without lost my data thanks

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  cPanelMichael

  • May 26, 2014 19:44

  Re: [a fatal error or timeout occurred while processing this directive]Updating ftp passwords for us [quote="mahdi66, post: 1651191">and scripts folder is empty
  It's important to address this issue before addressing any other, because if your /usr/local/cpanel/scripts directory is empty, it means there are several missing files on your system. Was it manually removed, or is it possible your filesystem was corrupted? Thank you.

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  Sreejit

  • May 27, 2014 00:23

  Re: [a fatal error or timeout occurred while processing this directive]Updating ftp passwords for us Hi, I am not sure weather it will work or not but you can try to do a forceful cPanel update. It may replace the missing cpanel core files.( I am assuming that your file system is not corrupt ) [QUOTE]/scripts/upcp --force
  

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