Timout Errors afte rmoving sites from root account to reseller account

thenets

• May 25, 2014 23:31

Hey guys i have some sites on a cpanel server in root account ..running cloudlinux they were working great i had to move them to another ip as i had too many on one ip so i changed one of the sites to a reseller account, gave and delegated an ip to it, changed ip of other sites, moved them under this reseller did i screw up somehow ? since its been a couple days ( dns propagation should be done i guess ) and the sites are barely running thanx all

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  storminternet

  • May 26, 2014 04:38

  You have moved sites to dedicated IP assigned to reseller account. Can you please check virtualhost entry of each site just to confirm if they are pointed to new IP. After that check the dns zone file of each file. You can also use WHM Home "DNS Functions "Edit DNS Zone to correct the A records of they are not changed during IP change. I hope this should fix the time out issues with the sites.

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  thenets

  • May 26, 2014 04:51

  thanx storminternet yes the dns zone is pointing correcty and virtual hosts has the new info ServerName mydomain.org thanx again

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  cPanelMichael

  • May 26, 2014 15:32

  Hello :) Try rebuilding the Apache configuration file via: /scripts/rebuildhttpdconf
  Also, make sure the browser/DNS cache on your computer is cleared and then try accessing the websites again. Thank you.

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