403 Forbidden Access denied error attempting to remotely access cPanel for Backup

robnelli

• May 28, 2014 11:59

My reseller account was moved to a new server a few weeks ago by my web hosting provider. Ever since then I have been unable to use cPanel's backup function remotely via a cron script. Any execution starts my script fine, but I get a 403 Forbidden Access denied error attempting to remotely access cPanel. I've tried using scripts with calls to both dofullbackup.html and calls to the CPANEL::API using both Perl and PHP. Scripts always executed fine to the point where cPanel is remotely accessed. I have limited rights on the server being a reseller, so anything you might suggest I would have to forward to my web hosting provider to look into.

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  cPanelMichael

  • May 28, 2014 17:07

  Hello :) Please review the following document and let us know if it's helpful: Secure Remote Logins Thank you.

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  robnelli

  • May 28, 2014 18:38

  THANK YOU, THANK YOU, THANK YOU!!! This has been driving me nuts for weeks. That's all I needed.

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  cPanelMichael

  • May 28, 2014 18:52

  I am happy to see that it helped to resolve your issue. Thank you for updating us with the outcome.

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