How to recover or reset my domain

Mansouri

• May 29, 2014 09:50

hi please i have a question and i need some help i am new member here, i lost all my domain files and i don't have backups what can i do to recover them or is there any method to reset my domain . i am sorry about my english .

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  cPanelMichael

  • May 29, 2014 14:58

  Re: About my domain Hello :) Your access level is listed as "Website Owner". I suggest consulting with your web hosting company to see if they have any backups of your account available to restore. Thank you.

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  Mansouri

  • May 29, 2014 15:19

  Re: About my domain Please i want to ask how can i delete my Main domain .

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  cPanelMichael

  • May 29, 2014 15:24

  Re: About my domain You can not delete or modify the domain name associated with your cPanel account unless you have root or reseller access to the server. You must contact your web hosting provider for assistance with that. Thank you.

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  Mansouri

  • May 29, 2014 15:37

  Re: About my domain thank you so much for your help, please i have one more question why when i type my website link i can't see nothing more than that i already installed SMF on cpanel and the problem still exist .

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  cPanelMichael

  • May 29, 2014 15:50

  Re: About my domain You mentioned in your first post that you lost all of your website files. If that's the case, then that would explain why your website does not load properly. Thanks.

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  Mansouri

  • May 29, 2014 15:52

  Re: About my domain so i can't add new files i need to contact my web hosting provider .

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  cPanelMichael

  • May 29, 2014 16:03

  Re: About my domain You will likely get a much quicker resolution if you contact your hosting provider, yes. They can check to see which files you removed (e.g. if you removed your public_html directory). Or, if you do want to upload new files, yes, upload them to the public_html directory via FTP or File Manager. Thank you.

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