Migrating to new host

oneplanet

• June 02, 2014 04:53

Greetings all *WARNING*I am a complete noob when it comes to Cpanel. I am trying to migrate a clients web and email to a new host. I have sent the request from the new host but the Cpanel gives me this error message. [QUOTE]Changes made to your mailbox settings will only take affect should the Mail (MX) record(s) point to IP address 196.22.142.12. Domain transfers: Changes to your mailbox settings will only take affect once the transfer of your domain is successful or you have manually updated your MX records at your current ISP
How would i go about achieving this? Many Thanks

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  cPanelMichael

  • June 02, 2014 13:50

  Hello :) What method are you using to transfer the account? The output you provided suggests you should update the name servers at the domain registrar so they point to the new server, and to make sure the MX record uses a hostname that resolves to the new server's IP address. Thank you.

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  oneplanet

  • June 02, 2014 13:59

  Hello thank you for the response. I have created the new mail account on the new hosting and i am getting this error [QUOTE]Changes made to your mailbox settings will only take affect should the Mail (MX) record(s) point to IP address 196.22.142.12. Domain transfers: Changes to your mailbox settings will only take affect once the transfer of your domain is successful or you have manually updated your MX records at your current ISP.
  I have logged into the current Cpanel to try and see where/how i can do this but have no idea. thanks again

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  oneplanet

  • June 02, 2014 14:17

  Sorry i am such a fool i printed the same error message twice! Where would i find who the registrar is? thanks

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  cPanelMichael

  • June 02, 2014 15:14

  You could consult with your hosting provider if you purchased the domain name through them. Or, review your email to see where you purchased the domain name from. Thank you.

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