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Disk usage not updating

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  • JaredR.
    Please do not cross-post the same message to multiple sections. I have deleted the copy of this message in the CloudLinux section as a duplicate. The fdisk output you provided shows that you do not have any partitions on the hard drive, so it is not yet ready to use. The WebHost Manager gets its data about hard drives directly from the operating system, which recognizes partitions; it does not recognize hard drives that do not have any partitions. This is actually not a problem with the WHM itself, because it is only reporting the data it gets from the operating system. Before you can use the new disk, it must have at least one partition created, and the partition must be formatted, and then mounted. Only then will it be usable by the operating system. fdisk shows what is recognized as hardware, but that does not mean it is usable. Unless fdisk shows at least one partition, the disk is not ready to be used. Exactly how to partition the drive, format and mount the partition(s) depends on the operating system and virtual environment, so you will need to ask your hosting provider for assistance with this. Once the drive is partitioned, and the partition(s) is/are formatted and mounted, the space will be recognized by the operating system, and in turn by the WHM.
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