Our Total server is down and looks like something is using too much memory.

toriqulislam

• June 05, 2014 04:14

Hi, Our Total server is down and looks like something is using too much memory. Need help/advice to make our server stable. [QUOTE]top - 04:55:37 up 1 day, 5:08, 1 user, load average: 7.47, 6.65, 6.33 Tasks: 187 total, 3 running, 184 sleeping, 0 stopped, 0 zombie Cpu(s): 2.3%us, 10.0%sy, 0.0%ni, 85.4%id, 1.8%wa, 0.0%hi, 0.0%si, 0.5%st Mem: 16464912k total, 16185872k used, 279040k free, 1453424k buffers Swap: 0k total, 0k used, 0k free, 10891400k cached
Regards, Toriqul Islam

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  toriqulislam

  • June 05, 2014 10:38

  We can't access WHM/cPanel and any Website under this. I just execute this two command and found this "service cpanel status and "netstat -ln | grep 2087" [QUOTE]service cpanel status Output cpsrvd (pid 3839) is running... entropychat is stopped stunnel is stopped qrunner is stopped netstat -ln | grep 2087 Output tcp 0 0 0.0.0.0:2087 0.0.0.0:* LISTEN
  

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  Infopro

  • June 05, 2014 11:13

  You've not posted anything out of the ordinary that would indicate issues. [url=http://www.linuxatemyram.com/]Help! Linux ate my RAM! [QUOTE] I just execute this two command and found this "service cpanel status and "netstat -ln | grep 2087"
  Both, normal output. Have you contacted your Hosting Provider? A server being down completely might need the assistance of the guys at the DC.

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  toriqulislam

  • June 05, 2014 11:51

  OK I understand the RAM thing. I contacted them they asked me to execute those two command after showing to them they told me to get help from cPanel directly. They are saying they do not provide cPanel support. We are using cloud server.

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  24x7server

  • June 05, 2014 12:05

  Hello, You will have to monitor your server to find out the process which are using high memory on your server. You can monitor your server using top and ps aux command. With the following command you will get top 20 process which are using high memory on your server ps aux | awk '{print $2, $4, $11}' | sort -k2rn | head -n 20
  

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  cPanelMichael

  • June 05, 2014 12:47

  [quote="toriqulislam, post: 1657622">We can't access WHM/cPanel and any Website under this.
  Could you elaborate further on this issue? For instance, do you mean these services are loading slowly, or do you receive a specific error message when accessing them, or does the connection fail? Thank you.

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  toriqulislam

  • June 05, 2014 13:32

  Anyway I just restart the server and it's now running just fine. No problem with access WHM/cPanel and websites. But if there anything that can help me to prevent future issue please let me know. Also I need an expert advice to get a good cloud base company that can help me to run 1000+ Wordpress websites smoothly. Even my server now working well I want to share with you our current server process. After running the command I get this now. [QUOTE]ps aux | awk '{print $2, $4, $11}' | sort -k2rn | head -n 20 1404 0.3 nginx: 1405 0.3 nginx: 1407 0.3 nginx: 1408 0.3 nginx: 1410 0.3 nginx: 1411 0.3 nginx: 1413 0.3 nginx: 1414 0.3 nginx: 1416 0.3 nginx: 1417 0.3 nginx: 2578 0.3 /usr/local/apache/bin/httpd 1539 0.2 /usr/sbin/mysqld 16350 0.2 /usr/bin/php 24564 0.2 /usr/bin/php 13063 0.1 /usr/local/apache/bin/httpd 14786 0.1 /usr/bin/php 15289 0.1 /usr/bin/php 18066 0.1 /usr/bin/php 18082 0.1 dnsadmin 18088 0.1 dnsadmin
  [QUOTE]Could you elaborate further on this issue? For instance, do you mean these services are loading slowly, or do you receive a specific error message when accessing them, or does the connection fail? Thank you.
  When we had that problem and we tried to access it's loading and loading like it will take a year to load nothing comes up just a blank page.

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  cPanelMichael

  • June 05, 2014 13:34

  You may also find this thread helpful: Troubleshooting High Loads On Linux Systems Thank you.

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