Mail not senting to a perticulor id

shufil

• June 05, 2014 09:00

Helloo Team, Could you please help me for getting reason of my mail issue, problem is i can't sent mail to a particular mail id, bounce back massage is The address to which the message has not yet been delivered is: admin@remotemailid.com Delay reason: SMTP error from remote mail server after RCPT TO:: host remotehost.com [ip]: 451 Temporary local problem - please try later exim Log seems 2014-06-05 14:45:03 Received from test@fromaddress.com H=([local-ip]) [isp-ip]:57350 I=[senter server ip]:26 P=esmtpsa X=TLSv1:DHE-RSA-AES128-SHA:128 CV=no A=dovecot_plain:test@fromaddress.com S=794 M8S=0 id=5390745A.10603@localdomain T="test mail" 2014-06-05 14:45:04 SMTP error from remote mail server after RCPT TO:: host remotehost.com [remotehost server ip]: 451 Temporary local problem - please try later 2014-06-05 14:45:04 admin@remotemailid.com R=lookuphost T=remote_smtp defer (-44): SMTP error from remote mail server after RCPT TO:: host remotehostname.com [remote host ip]: 451 Temporary local problem - please try later Also we are noted there not seems remote mail server ip address or host name , but sure thing is remote mail id web server and mail server running different server, but in log there not seems remote mail server ip, only seems remote host name and ip, that is web server ip . remote domain cpanel mx entry seems mail server running remotely not locally, and dig and nslookup mail.remotemailid.com getting correct result, and mail sented from email client thunderbird . So please advice me how can we get reason of this problem, how can we resolve this issue . Regards, Shufil

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  shufil

  • June 05, 2014 14:18

  hello , I will show nslookup result dig mail.remotemailserver.com ; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.23.rc1.el6_5.1 <<>> mail.remotemailserver.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5517 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;mail.remotemailserver.com . IN A ;; ANSWER SECTION: mail.remotemailserver.com. 21599 IN CNAME mail.remotemailserver.com.cust.a.hostedemail.com. mail.remotemailserver.com.cust.a.hostedemail.com. 3599 IN A mail server ip address ;; Query time: 854 msec ;; SERVER: 8.8.8.8#53(8.8.8.8) ;; WHEN: Thu Jun 5 19:40:09 2014 ;; MSG SIZE rcvd: 113 Regards, Shufil

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  cPanelMichael

  • June 05, 2014 15:31

  Hello :) To clarify, is this a domain name that you host locally but has it's email hosted elsewhere? Are you able to send email to this domain name from other mail servers such as Google or Hotmail? Thank you.

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  shufil

  • June 06, 2014 10:41

  [quote="cPanelMichael, post: 1657962">Hello :) To clarify, is this a domain name that you host locally but has it's email hosted elsewhere? Are you able to send email to this domain name from other mail servers such as Google or Hotmail? Thank you.
  Hello, Thanks reply , Web server and mail server running different server, but dig and nsllokup getting reply correctly . And i will sent a mail from gmail, and will update you . Regards, Shufil

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  shufil

  • June 09, 2014 07:47

  Hello, I sent mail from gmail, but that mail not sent correctly, i got same bounce back mail from gmail with web hosted ip, ip seems not mail server ip, but cpanel MX entry set as a remotely, may be his domain name pointed not correctly right ? Regards, Shufil

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  cPanelMichael

  • June 10, 2014 16:15

  [quote="shufil, post: 1660292">I sent mail from gmail, but that mail not sent correctly, i got same bounce back mail from gmail with web hosted ip, ip seems not mail server ip, but cpanel MX entry set as a remotely, may be his domain name pointed not correctly right ?
  Could you elaborate on this a bit further? For instance, do you mean the MX record resolves to a different server? Did you check with a website such as IntoDNS to see if the domain name uses remote name servers? Thank you.

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