spamd failing

nistor.andrei

• June 17, 2014 00:45

I looked all over the internet but couldn't find a solution for my problem. I keep getting e-mails that spamd failed and recovered ( 1 or 2 e-mails per day ). Any suggestions ?

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  cPanelMichael

  • June 17, 2014 13:04

  Hello :) Please search the following log file for the date/time this occurred: /var/log/chkservd.log
  It should provide some basic information about the state of your system when this service failed. Thank you.

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  nistor.andrei

  • June 18, 2014 08:51

  Hello, I looked in the log file you told me and this is what I found: [2014-06-17 08:36:38 +0300] Service check ....sshd [[check command:+][socket connect:N/A]]...spamd [[check command:-][socket connect:N/A][fail count:1]Restarting spamd.... [notify:failed (load:0.38 0.12 0.04) (memory: used=1290,available=36028797018962676,installed=36028797018963968)]]...

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  cPanelMichael

  • June 18, 2014 12:42

  It looks like the server load was not an issue based on that output. Could you also review /var/log/exim_mainlog at the same time period to see what in particular was output? It's likely you will need to increase the "Maximum Connections per Child" and "Maximum Children" values in "WHM Home " Email " Spamd Startup Configuration". Thank you.

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  nistor.andrei

  • June 18, 2014 13:13

  Hello, I looked in the exim_mainlog file but there is nothing at that time. I changed added values to the fields you told so I will wait and see what happens. Thank you.

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  nistor.andrei

  • June 19, 2014 06:02

  Hello, I haven't received any failed e-mail, cPanel updated to 11.44.0 (build 12), so I think the settings for "Maximum Connections per Child" and "Maximum Children" worked. I added the following values: Maximum Children: 10 Maximum Connections per Child: 5 Also I set the Allowed IPs to 127.0.0.1 Thank you.

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  cPanelMichael

  • June 19, 2014 13:05

  I am happy to see the issue has not reoccurred. Thank you for updating us with the outcome.

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