email folders lost

auckavon

• June 22, 2014 20:38

Hi I am new here so please be kind, Thanks. This morning, I found all my email folders and emails suddenly disappeared. If I go into CPANEL, I can see that it is showing 80M of disk is being used while it previously had over 3GB . Is it possible that the host may have removed large file(s) to clear up space? If so, how could I recover those email please?

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  Infopro

  • June 23, 2014 09:07

  Have you contacted your Hosting Provider and asked him this? I can't imagine a Host wiping almost 3GB of data from an account, but if you supect it, you should ask them. Those Full Account Backups you take often should be helpful for restoring data you may need later. You do take backups of the account on a regular basis and save locally for this sort of issue, correct? If not, your Hosting Provider hopefully does and should be contacted for that as well. GL!

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