Password Reset Problem

sagargulati

• July 06, 2014 06:15

Hello, I am running a private VPS with WHM + WHMCS. The IP of the WHM is 23.227.xx.xx and 23.227.xx.xx. I have purchased the VPS from - removed -. I am getting a password problem again and again. Everytime i login into my WHM. someone changes the password or something and after that i am unable to login. I somehow thing my whm or vps is compromised and someone else is accessing it too. Could you please help me in this manner? Thanks!

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  cPanelPeter cPanel Staff

  • July 06, 2014 20:39

  Hello, I suspect you are getting blocked by cPHulkd. Your access is listed as Website Owner, do you have root access to the server? If so, please check the /usr/local/cpanel/logs/cphulkd.log file to see if you have been blocked. If so, you might want to whitelist your IP address.

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