cpanel.domain.com doesn't work

PatrickVeenstra

• July 09, 2014 06:24

I've just moved from one server to another, and used cpmove files to restore de accounts. For some reason cpanel.myaccount.com doesn't work anymore. www.myaccount.com/cpanel does work. Is there any script to auto-fix this issue for all accounts or how can I fix this issue manually? I've tried this: # /scripts/rebuildhttpdconf info [rebuildhttpdconf] Missing owner for domain servername.mydomain.eu, force lookup to root Built /usr/local/apache/conf/httpd.conf OK # /scripts/restartsrv_httpd but nothing changed.

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  Infopro

  • July 09, 2014 13:28

  Check to see if the proxy settings are enabled: Home " Server Configuration " Tweak Settings, Domains tab You might check the Redirection tab there also to be sure those settings are how you wish.

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  PatrickVeenstra

  • July 09, 2014 14:00

  Looks fine to me: --------------------------------------- Proxy subdomains ON Proxy subdomain creation ON Proxy subdomain override ON Overwrite custom A records used for proxy subdomains OFF --------------------------------------- Always redirect to SSL OFF Non-SSL redirect destination Origin Domain Name (default) SSL redirect destination SSL Certificate Name (default)

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  cPanelMichael

  • August 07, 2014 14:12

  Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  PatrickVeenstra

  • August 08, 2014 15:30

  Done, reqeust ID: 5316015 (that typo is on your site, I've done a copy-paste)

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  Infopro

  • August 08, 2014 18:00

  Thanks for mentioning the typo, I'll report it for you. I'm not able to reproduce your steps exactly to find it myself though. Opening a ticket I see it like this: Your Request id is: xxxxxxxx

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  PatrickVeenstra

  • August 08, 2014 18:24

  Maybe it only affects the Spanish interface? I don't really remember the typo. I only saw it when pasting the number here. If you wish, I can open another ticket to confirm the typo and take a screenshot.

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  Infopro

  • August 08, 2014 18:36

  If you wish, yes please do. Title the ticket, For Infopro. I'll grab it and close it when I see it. Thanks!

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  PatrickVeenstra

  • August 08, 2014 20:23

  La identificaci"n de su solicitud (Reqeust ID) es: 5316891..vB edit: I've already closed the ticket.

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  Infopro

  • August 09, 2014 01:02

  Thank you for the update, much appreciated.

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  cPanelMichael

  • August 12, 2014 13:57

  To update, the "Proxy" module for Apache was not selected in the EasyApache build profile. The issue was resolved by enabling this module and rebuilding Apache through EasyApache. Thank you.

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