restore problem

hamed23100

• July 11, 2014 21:34

Hi, while i try to restore a lagacy backup from WHM i get following error: RESTORE: Account "cpanelUser": The subprocess ended prematurely because it received the "PIPE" (13) signal. what should i do? I use WHM 11.44.0 (build 22)

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  cPanelMichael

  • July 16, 2014 14:31

  Hello :) Please post the output from the following command: grep timeout /etc/my.cnf
  Thank you.

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  boban

  • January 18, 2016 01:54

  Hello :) Please post the output from the following command: grep timeout /etc/my.cnf
  Thank you.

  
  Hello, I have the same problem Can someone help me? ERROR: The subprocess "Archive::Tar::Builder" ended prematurely because it received the "PIPE" (13) signal. at /usr/local/cpanel/Cpanel/IO/Tarball.pm line 227. [2016-01-18 02:41:10 +0100] warn [backup] "/usr/local/cpanel/bin/pkgacct" reported error code "255" when it ended. at /usr/local/cpanel/Cpanel/Backup/Utility.pm line 216. Cpanel::Backup::Utility::__ANON__(Cpanel::Exception::ProcessFailed::Error=HASH(0x33f97e0)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 103 Try::Tiny::try(CODE(0x33f59c0), Try::Tiny::Catch=REF(0x340c310), Try::Tiny::Finally=REF(0x3380098)) called at /usr/local/cpanel/Cpanel/Backup/Utility.pm line 226 Cpanel::Backup::Utility::cpusystem(Cpanel::Backup::Utility=HASH(0x3240c00), "pkgacct", "zavicaj", "/backup/2016-01-18/accounts", "backup") called at /usr/local/cpanel/bin/backup line 1150 bin::backup::backup_accounts("/backup/2016-01-18/accounts") called at /usr/local/cpanel/bin/backup line 579 bin::backup::__ANON__() called at /usr/local/cpanel/bin/backup line 586 bin::backup::__ANON__() called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80 eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71 Try::Tiny::try(CODE(0x334f350), Try::Tiny::Catch=REF(0x33fc688)) called at /usr/local/cpanel/bin/backup line 596 bin::backup::_process_backups(HASH(0x31d78c8)) called at /usr/local/cpanel/bin/backup line 323 bin::backup::run("bin::backup") called at /usr/local/cpanel/bin/backup line 102 [2016-01-18 02:41:10 +0100] warn [backup] Failed to back up account "zavicaj". at /usr/local/cpanel/bin/backup line 1161. bin::backup::backup_accounts("/backup/2016-01-18/accounts") called at /usr/local/cpanel/bin/backup line 579 bin::backup::__ANON__() called at /usr/local/cpanel/bin/backup line 586 bin::backup::__ANON__() called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80 eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71 Try::Tiny::try(CODE(0x334f350), Try::Tiny::Catch=REF(0x33fc688)) called at /usr/local/cpanel/bin/backup line 596 bin::backup::_process_backups(HASH(0x31d78c8)) called at /usr/local/cpanel/bin/backup line 323 bin::backup::run("bin::backup") called at /usr/local/cpanel/bin/backup line 102
  I forgot to mention to me this is happening during backup

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  cPanelMichael

  • February 02, 2016 22:20

  Hello :) Could you provide some more details about your system? Which versions of cPanel and your OS are installed? Is there a NFS storage drive? Thank you.

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