S3 backup notifications

burn1024

• July 11, 2014 02:43

I tried the new S3 backup option using the script from command line, and I see that it uploads to S3 asynchronously. The question is - shall I get a notification if upload fails for some reason?

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  cPanelMichael

  • July 15, 2014 15:58

  Hello :) Yes, backups that fail to complete successfully do trigger a notification to the root contact address configured on the server. Have you encountered a situation where a failed backup did not result in an email notification? Thank you.

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  burn1024

  • July 15, 2014 17:19

  No, I didn't, and I don't want to. I just want to be sure about the backups.

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  silverfoxbrazil

  • July 22, 2014 16:16

  Hello, i have a similar problem... My backups on S3, aren't full... i noticed it's missing a lot of accounts Where's the log to check this?

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  cPanelMichael

  • July 22, 2014 18:07

  [quote="silverfoxbrazil, post: 1692411">Where's the log to check this?
  Backup logs are stored in: /usr/local/cpanel/logs/cpbackup In addition, the transport log is located at: /usr/local/cpanel/logs/cpbackup_transporter.log Thank you.

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  silverfoxbrazil

  • July 22, 2014 20:43

  ok see what i have on log [quote][2014-07-22 04:19:20 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2014-07-22 04:19:20 -0300] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2014-07-22 04:19:20 -0300] info [cpbackup_transporter] Instantiating Object [2014-07-22 04:19:20 -0300] info [cpbackup_transporter] Starting a "prune" operation on the "AMAZON-S3" destination ID "0OcB6exBmDfpwAhiElIGfy_S". [2014-07-22 04:19:20 -0300] info [cpbackup_transporter] Performing prune operation, retaining 10 items on: AMAZON-S3 [2014-07-22 04:19:21 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2014-07-22 04:19:21 -0300] info [cpbackup_transporter] cpbackup_transporter - Processing next task [2014-07-22 04:19:21 -0300] info [cpbackup_transporter] cpbackup_transporter - Checking queue for tasks [2014-07-22 04:19:21 -0300] info [cpbackup_transporter] cpbackup_transporter - Exiting - the queue has been emptied; no more work to do [2014-07-22 04:19:21 -0300] info [cpbackup_transporter] cPanel Backup Transporter Queue Daemon is being stopped.
  And there's lot of account missing on S3 backup

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  silverfoxbrazil

  • July 24, 2014 07:05

  i got this warning today: [quote]The following errors occurred while transporting your backup files: Unable to send "/home/backup/2014-07-24/accounts/XXX.tar.gz" to destination "AMAZON-S3" Unable to send "/home/backup/2014-07-24/accounts/XXX.tar.gz" to destination "AMAZON-S3" Unable to send "/home/backup/2014-07-24/accounts/XXX.tar.gz" to destination "AMAZON-S3" Unable to send "/home/backup/2014-07-24/accounts/XXX.tar.gz" to destination "AMAZON-S3" Unable to send "/home/backup/2014-07-24/accounts/XXX.tar.gz" to destination "AMAZON-S3"
  

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  cPanelMichael

  • July 24, 2014 22:26

  Feel free to open a support ticket using the link in my signature if you want us to take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  burn1024

  • July 25, 2014 04:21

  I'm getting "Unable to send" emails as well. They aren't helpful, but at least I know it doesn't work.

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  cPanelMichael

  • July 25, 2014 15:10

  Feel free to open a support ticket if you want us to take a closer look. Thank you.

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  burn1024

  • July 26, 2014 10:19

  [quote="cPanelMichael, post: 1695301">Feel free to open a support ticket if you want us to take a closer look. Thank you.
  I'd rather have it just work.

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  cPanelMichael

  • July 30, 2014 16:36

  [quote="burn1024, post: 1695802">I'd rather have it just work.
  A ticket would allow us to take a closer look at your system in order to determine why it's not working properly. There is no cost, and response times are likely to exceed what we can offer on the forums. Thank you.

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