Bug in cPanel Transfer tool. Addon domain SSL being skipped - failing to copy

santrix

• July 21, 2014 02:52

Hi, When transferring accounts that have multiple SSL certificates, including some on addon domains we see this behaviour on 11.44 (Build 27) in the restore logs {"pid":"101395","type":"control","contents":{"msg":["SSL">,"action":"start_module"}} {"pid":"101395","type":"out","contents":{"msg":[""harvesting SSL files to install for addondomainuser.primarydomain.co.uk"">}} {"pid":"101395","type":"out","contents":{"msg":[""harvesting SSL files to install for primarydomain.co.uk"">}} {"pid":"101395","type":"out","contents":{"msg":["The certificate does not support the domain "subdomainuser.primarydomain.co.uk". It supports these domains: }}
The SSL module appears to be checking the SSL certificates to see if they support the CN subdomainuser.primarydomain.co.uk - which they won't because people don't buy SSL certificates to protect the psuedo/shadow subdomain that cPanel has to create (to account for addon domains.) We have to manually reinstall addon SSL's after transferring accounts.

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  cPanelMichael

  • July 21, 2014 19:00

  Hello :) Please ensure you submit bug reports using the following URL: Submit A Bug Report You can post the ticket number here so we can update this thread with the outcome. Thank you.

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