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Have an issue with my Cpanel and DNS Records

t.einstien
I just finished setting my cpanel whm and added an account domain.net but i cant seem to access the webpage. When i check ns report i get this error .vB Please what am i doing wrong ?.

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7 comments

Date Votes
  • t.einstien
    Newbie issue configuring WHM Please help I was able to set up WHM on CLoud Linux AWS I followed this instruction /http://robjscott.com/how-to-set-up-cpanel-whm-on-amazon-web-services/ How To: Set Up cPanel & WHM on Amazon Web Services | and /http://www.contrid.co.za/2014/07/amazon-ec2-nameservers-with-whm/ Amazon EC2 nameservers with WHM I Created my custom name servers at Godaddy and mapped it to my elastic ip adress on amazon ec2 ns1.domain.net maps to 54.187.xxx.x ns2.domain.net maps to 54.186.xx.xxx During initial WHM setup i added my custom name server and i used the server ip as an A record. I created an account for a client domain.net / domain.net and domain2.com successfully but i cant access the websites. I also get an error from intodns.com What exactly am i doing wrong ? When I check ns Record reports i get this error.vB Would appreciate any help this point as my websites are down :(
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  • iserversupport
    Did you added A record for ns1 and ns2 ?
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  • t.einstien
    Yes I added A records for Ns1 and Ns2
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  • cPanelMichael
    Hello :) It's important to keep in mind the NS Record Report has no bearing on DNS propagation. It's just telling you what name servers are used in your DNS zones. What error messages or issues do you see when using IntoDNS? Thank you.
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  • t.einstien
    Below are the error message that i get fron intodns Mismatched NS records WARNING: One or more of your nameservers did not return any of your NS records. Error DNS servers responded ERROR: One or more of your nameservers did not respond: The ones that did not respond are: 54.187.126.89 54.186.68.194 Missing nameservers reported by your nameservers You should already know that your NS records at your nameservers are missing, so here it is again: ns1.havilahandhills.net. ns2.havilahandhills.net.
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  • cPanelMichael
    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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  • cPanelPeter cPanel Staff
    Hello, Doing a WHOIS lookup on those name servers returns a different set of IP addresses. $ whois ns1.havilahandhills.net Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Server Name: NS1.HAVILAHANDHILLS.NET IP Address: 107.170.101.252
    $ whois ns2.havilahandhills.net Whois Server Version 2.0 Domain names in the .com and .net domains can now be registered with many different competing registrars. Go to http://www.internic.net for detailed information. Server Name: NS2.HAVILAHANDHILLS.NET IP Address: 188.226.187.170
    Neither are for: 54.187.126.89 54.186.68.194 So I think that's part of your problem.
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