cPanel Backup does not run automatically

luca.sartori

• July 31, 2014 02:37

Hello! I've a problem with my cpanel. I've imported my cpanel domains from my old server. In my old server back ups was running smoothly sending a copy of every domain back up to myy ftp server. In my new server none of the back ups are working (they are not done, neither locally, neither sent via ftp) althought back up for every domain are set daily in Backup Configuration. I suspect there is some problems with my cronjobs, because if I start manually my back up procedure, they are done (and sent) correctly, but I am not sure on what to check on my cpanel. Can anybody lend me an hand?

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  24x7server

  • July 31, 2014 07:45

  Hello, First of all check your crond services status and after that check server cron and cron job logs on your server Crond Service Status service crond status
  Root User Cron: crontab -l
  Cron Logs cat /var/log/cron | grep root
  

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  luca.sartori

  • July 31, 2014 08:01

  Yes! I think that this might be it. crond is stopped. I have no idea why. Is: service crond start
  safe to execute? Any reason why crond could be stopped? I've installed csx and csf. Sorry for the dumbs questions. :o

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  cPanelMichael

  • July 31, 2014 15:08

  Hello :) Yes, it's safe to restart the "crond" service via: service crond restart
  It's possible the process was killed at some point, but you can enable monitoring for it via "WHM Home " Service Configuration " Service Manager" to ensure it restarts automatically if it fails again in the future. Thank you.

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