Move domain.com/mobile to m.domain.com

timmy5000

• August 01, 2014 08:34

My software developer said that I can do that by default with the software and I should follow these instructions: 1. Configure to in your browser. I did everything but it doesn't work. Am I configuring m.domain.com wrong? I go to subdomains and add m and have the document root to my /mobile directory. What else do I have to do?

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  cPanelMichael

  • August 01, 2014 13:59

  Hello :) Could you elaborate further on how it's not working? Do you see a blank page, or a particular error message when attempting to access the subdomain? Thank you.

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  timmy5000

  • August 01, 2014 14:12

  Hi, I see the following error:

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  JaredR.

  • August 01, 2014 14:39

  Please avoid linking to other sites for screenshots. If a screenshot is necessary, you can attach it to your reply as an image. If you are trying to share text, such as an error message, it is better to simply copy and paste the text into your forum post, instead of making a screenshot to show a picture of text.

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  timmy5000

  • August 01, 2014 15:02

  Error said Server Not Found. I was on Firefox when it showed that error but the website is not accessible through any web browser.

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  cPanelMichael

  • August 01, 2014 15:15

  I suggest consulting with your web hosting provider so they can check to see why the subdomain name is not loading. It could be a DNS issue, or an issue with your .htaccess rules. It's difficult to say without the access to the account that your hosting provider will have. Thank you.

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