500 Internal Server Error

tomescu

• August 09, 2014 10:50

I have the Internal Server Error, on all customers accounts websites. The cPanel is installed on VPS - centOS. What can I do to repair this error ? Please help me! Edit: We solved. It was the php open_basedir Protection. Thank you!

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  Quick Strike

  • August 10, 2014 02:22

  Hi, can you elaborate on how you solved it? Or what was the root cause?

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  dalem

  • August 10, 2014 17:09

  [quote="Quick Strike, post: 1705162">Hi, can you elaborate on how you solved it? Or what was the root cause?
  op already stated [QUOTE]We solved. It was the php open_basedir Protection. Thank you!
  

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  iserversupport

  • August 11, 2014 06:27

  You can tweak open_basedir from WHM >> Home >> Security Center >> PHP open_basedir Tweak

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  cPanelMichael

  • August 11, 2014 16:19

  Hello :) I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome. Note that it's generally a good security practice to prevent users from opening files outside of their home directory with php. Thank you.

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