Transfer Tool not showing accounts from Plesk server

krunkkatz

• August 07, 2014 21:40

I was running into an issue using the Transfer Tool with Plesk. It said it did not support the Plesk version (12). So I changed the file it looks at for the Plesk version to 11.5.30 to resolve that issue. I transfered 104 accounts without issue. Then the next day I came back and found that it is no longer showing any accounts after clicking Fetch accounts. No changes were made that I am aware of to the Plesk server. It is still able to connect to the server but doesn't find any accounts.

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  krunkkatz

  • August 08, 2014 03:54

  Found the server had run out of space in /

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  cPanelMichael

  • August 11, 2014 13:23

  [quote="krunkkatz, post: 1704252">Found the server had run out of space in /
  Hello :) I am happy to see you were able to determine the cause of the problem. Thank you for updating us with the outcome.

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  danunderground

  • October 24, 2014 15:13

  Hello =), I just had the same trouble, but the thing is that my server didn't run out of space in, It's just that two of the domains don't appear on the list and I'm not sure why, I'm also transfering a plesk server to cPanel.

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  cPanelMichael

  • October 24, 2014 15:48

  Hello :) Could you submit a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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