Where are sent e-mails stored?

ritmanis

• August 13, 2014 15:49

I just moved from one hosting to another, also moving the e-mail accounts, both hosts have cPanel. I have done it a few times before simply creating a new e-mail account with the same name as before and then copying all the e-mail account data from the old hosts mail directory, and it has usually worked fine. However, this time, my client that is using the e-mail account is complaining that the sent e-mails have not been recovered, and I actually checked his e-mail account and it's true. What's the exact directory where the sent mail data is stored, and what can I try to recover them on my new hosting? Thanks.

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  cPanelMichael

  • August 14, 2014 12:37

  Hello :) Email data is stored in: /home/$username/mail/$domain.com/email-account-username
  You should see additional directories such as ".Sent" within the above directory. Thank you.

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  ritmanis

  • August 14, 2014 13:57

  Thanks, I figured it out myself. Turns out that the cPanel file manager hides directories like ''.Sent'', so they were not copied. I'll move the e-mail accounts with FTP from now on.

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  cPanelMichael

  • August 14, 2014 14:49

  I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.

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