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unable to connect to mysql since latest whm cpanel upgrade

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4 comments

  • chips12
    problem solved had to reset password in database tables as well as whm my.cnf
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  • cPanelMichael
    Hello :) I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
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  • chips12
    Thanks, unfortunately shortly the fix, same problem arose and received the following error message...maybe there is somewhere else i need to change the password? the thing is system says it restored password to that which is in my.cnf, but that should have been correct as i had just checked it there. The system was unable to authenticate to the local MySQL server on "localhost". The connection driver reported the following error: "Cpanel::DBI::Mysql connect('','root',...) failed: Access denied for user 'root'@'localhost' (using password: YES)". The system automatically reset the MySQL root password in order to restore normal operations. The system restored the password to the password in "/root/.my.cnf".
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  • cPanelMichael
    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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