Apache SpamAssassin problem

|Noname|

• August 18, 2014 17:29

Hey guys, We have a customer who was tinkering with spamassassin and stopped receiving email. We changed settings back to default but messages are still not reaching his inbox. I found a couple of the tests we sent via WHM report, they show as FILTERED, both with score -2.7 Any advice?

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  cPanelMichael

  • August 19, 2014 13:00

  Hello :) Try searching for those messages in /var/log/exim_mainlog to get a better idea of what's happening. EX: exigrep user@domain /var/log/exim_mainlog
  Also, check to see if there are any account level filters or user level filters enabled for the account. Thank you.

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  |Noname|

  • August 19, 2014 19:17

  [quote="cPanelMichael, post: 1711442">Hello :) Try searching for those messages in /var/log/exim_mainlog to get a better idea of what's happening. EX: exigrep user@domain /var/log/exim_mainlog
  Also, check to see if there are any account level filters or user level filters enabled for the account. Thank you.
  Hello Michael, there are no filters, exim mainlog shows nothing relevant, actually the line you posted returns nothing. And If I do... [QUOTE]cat /var/log/exim_mainlog|grep user@domain.com
  ...I can see the test messages I send, but it doesn't say delivered, rejected or anything [QUOTE] 2014-08-19 15:10:18 1XJon7-0003wL-4D <= me@mydomain H=server.mydomain [myIP]:40398 P=esmtps X=TLSv1:DHE-RSA-AES256-SHA:256 S=3257 id=53F3B054.2010709@mydomain T="t6" for user@domain.com
  

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  cPanelMichael

  • August 19, 2014 19:21

  [quote="|Noname|, post: 1711221">I found a couple of the tests we sent via WHM report, they show as FILTERED, both with score -2.7
  Could you provide the message headers or whatever information you have from that report? Thank you.

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