Cpanel - CentOS - VPS - Email - Wrong Password

rkl2020

• August 19, 2014 11:15

Hello, My server platform is as follows - VPS CentOS 6 64 Bit CSF Enabled CPHulk Enabled I recently changed a password for my email account, and after that, outlook or any other email client says password is incorrect, means the password is not accepted by the email server. But if I retry after 2 minutes, the same password is accepted. The problem is on server side, I have deleted all the outlook password cache password, created the account again but same problem. even if i try to change the password on cpanel and then try logging in, same thing happens accounts who password were not changed are working fine i have rebooted server, but it did not help the cpanel software was updated 4-5 days ago how can i solve this

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  cPanelMichael

  • August 19, 2014 16:16

  Hello :) Have you checked the "Brute/Login History" in the cPHulk WHM interface to see if it's locked out by cPhulk? Thank you.

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  server9host

  • August 20, 2014 12:21

  Hello, Also whitelist your own IP in "CSF and CPHulk" means in future you did not face this issue.:)

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