No response from subprocess (php): The subprocess exited with status 13 (EACCES).

Adib Rahimi

• August 21, 2014 12:53

Hello i keeps on getting the following error message when i try to access phpmyadmin on the server, No response from subprocess (php): The subprocess exited with status 13 (EACCES). and when i try to access webmail on the same server i get the following error message ? No response from subprocess (php): The subprocess exited with status 13 (EACCES). i appreciate any help that solve this issue

• 

  cPanelMichael

  • August 21, 2014 18:06

  Hello :) Could you let us know the output to /usr/local/cpanel/logs/error_log when this happens? Thank you.

  0
• 

  Adib Rahimi

  • August 21, 2014 18:22

  this i found in the error logs [2014-08-21 21:04:30 +0300] info [easyapache] Missing owner for domain server1.****.com, force lookup to root Restarting cpsrvd daemon process 28966 via /usr/local/cpanel/cpsrvd-ssl ==> cpsrvd 11.44.1.17 started ==> cpsrvd: preloaded ssl_write_all! ==> cpsrvd: loading security policy....Done ==> cpsrvd: Setting up native SSL support ... Done ==> cpsrvd: transferred port bindings ==> cpsrvd: bound to ports Duplicate logaccess: at cpsrvd-ssl line 3564 cpanel::cpsrvd::logaccess() called at cpsrvd-ssl line 6622 cpanel::cpsrvd::body_internal_error(500, 'No response from subprocess (php): The subprocess exited with st...') called at cpsrvd-ssl line 6681 cpanel::cpsrvd::internal_error('No response from subprocess (php): The subprocess exited with st...') called at cpsrvd-ssl line 9803 cpanel::cpsrvd::handle_subprocess_failure(3, undef, 2, 'No response from subprocess (php): The subprocess exited with st...') called at cpsrvd-ssl line 7975 cpanel::cpsrvd::subprocess_handler('php', 'IO::Handle=GLOB(0x27cbd50)', 'GLOB(0x27cbe80)', 0) called at cpsrvd-ssl line 7829 cpanel::cpsrvd::cgiHandler('app', 'php') called at cpsrvd-ssl line 7698 cpanel::cpsrvd::phpHandler() called at cpsrvd-ssl line 6529 cpanel::cpsrvd::dodoc_webmaild() called at cpsrvd-ssl line 1984 cpanel::cpsrvd::dodoc('HASH(0x14323a0)') called at cpsrvd-ssl line 1515 cpanel::cpsrvd::handle_one_connection() called at cpsrvd-ssl line 1152 cpanel::cpsrvd::script() called at cpsrvd-ssl line 438 Internal Server Error: "GET /cpsess6863638610/3rdparty/squirrelmail/index.php HTTP/1.1" 500 No response from subprocess (php): The subprocess exited with status 13 (EACCES).
  

  0
• 

  JaredR.

  • August 21, 2014 19:23

  Friendly Moderator Note Please use CODE tags, not QUOTE tags, when providing log contents and terminal output. The reason for this is the fixed-width font from CODE tags makes it easier to read lot contents and terminal output. As a courtesy, I have made this change in your post.

  0
• 

  cPanelMichael

  • August 21, 2014 19:25

  Do you experience the same issue after restarting cPanel (service cpanel restart)? Thank you.

  0
• 

  Adib Rahimi

  • August 21, 2014 19:58

  yes i try that as well and the same problem exist

  0
• 

  cPanelMichael

  • August 21, 2014 20:18

  Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

  0

Please sign in to leave a comment.