cPanel/WHM & cPanel DNSONLY HTTP 401 - Invalid Security Token issue

ComputerMaster1

• August 31, 2014 06:53

Hi there, I've recently purchased cPanel on Friday and installed it as normal and works. It also had a self-signed SSL installed aswell by default. I have purchased SSL from cloudflare and has now replaced the self signed certificates. (from red https to green https). Now that I have the green https, cPanel/WHM & cPanel DNSONLY are now triggering "Invalid Security Token". Here are some screenshots I have done to help you understand. Login >> - Removed - (Normal login takes me to this so it does know my account details) Logged in again >> - Removed - (After logging in again & 401 invalid security token appears) Same on another server I have, however no 401 appeared. However is present in the dev tools >> - Removed - Entered password for security token >> Does nothing, diverts back to 401 again. I use Chrome as my main browser and have cleared all cookies and cache. I have performed the same on Internet Explorer and I receive the same results... 401 remains. The 401 is random. This started happening ever since I've purchased SSL from cloudflare (green https). It worked fine with a self-signed SSL (red https). I am unsure what has happened and I am now seeking for your support to help have this issue resolved. I am using cPanel/WHM 11.44.1 & cPanel DNSONLY 11.44.1. Thank you. :)

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  ComputerMaster1

  • September 02, 2014 12:44

  Hi there, After doing some googling, I've eventually found the fix for it. Had to turn off "Cookie IP Validation" as cPanel/WHM I've installed was running on my server running behind cloudflare. When I connect to it through cloudflare, it changes my IP and that was the cause of the HTTP ERROR 401. All fixed now anyway. :) It is now safe to close this thread.

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  cPanelMichael

  • September 02, 2014 14:43

  Hello :) I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

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