Skip to main content

Redirection issue in cpanel Server

john1988
ello, i am new on cpanel server and facing issue of redirection on all cpanel account. Here is my issue. i have setup fresh cpanel server. and start creating account in that. account name : domain name uname: user passwd: xxxxxx but the issue is, when i am trying to access any account by url: domainname it automatically goes to : domain name/user/public_html no redirection define in cpanel. and error is: you do not permission to access / directory. i am not able to understand why my account is redirection and opening /user/public_html folder. i have compile php and apache many time but no effect.

Comments

4 comments

Date Votes
  • server9host
    Hello, Let me clear that you are trying to access your domain cpanel then you need to access link domain:2082 Please clear your point for better understand
    0
  • cPanelMichael
    Hello :) Do you mean the contents from the public_html directory are loaded, or that "public_html" becomes visible in the address bar? Are any custom Mod_Rewrite rules added to your .htaccess file in the account's home directory or in the public_html directory? Thank you.
    0
  • john1988
    No, there is no htaccess file in new cpanel account, and after hosting account it show "public_html" in address bar. eg. /www.mydomain.com/mydomain/public_html
    0
  • cPanelMichael
    Do you have a PHP script installed that has an option for the site address? If not, feel free to open a support ticket so we can take a closer look. There's likely a .htaccess rule somewhere that you are unable to find. You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post