I cannot send emails using Windows Live Mail

crossing

• September 01, 2014 01:27

Hello, I just installed WHM on my server together with LiteSpeed and CSF, CSF have port 25 on TCP_IN, TCP_OUT. I can receive emails using Windows Live Mail but I can't send any mail. In browser mysite:2096 sending emails works fine. I don't know why this happen in Windows Live Mail, I even tried with port 26 which is set and enabled on 'Service Manager-Exim on another port' but this failed to work too. I have several other emails from aother websites ( that uses kloxo-mr panel) and they work fine to send emails. Any solution please ?

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  kdean

  • September 01, 2014 22:53

  Re: I cannot send emails using Windows Live Mail !! Maybe try port 587 for SMTP. Make sure your username/password are entered for the email.

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  mageshm

  • September 02, 2014 05:25

  Re: I cannot send emails using Windows Live Mail !! @crossing, Cross check once again the below settings. 1) check the box for My outgoing server requires authentication. 2) Username should be in full format. Like (magesh@example.com)

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  cPanelMichael

  • September 02, 2014 15:12

  Hello :) It's possible your ISP is restricting traffic over ports 25 and 26. Try running Exim over a different port and see if that makes a difference. Thank you.

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  crossing

  • September 03, 2014 09:15

  I have other accounts that works just fine on this port 25. Only cpanel account fails. Strange everything is working now..

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  cPanelMichael

  • September 03, 2014 17:25

  I am happy to see the issue is now resolved. Feel free to open a support ticket and post the ticket number here if this issue happens again. Thank you.

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