Cannot view site using ip address or domain

drp

• September 04, 2014 05:42

Hi. I've recently installed cPanel/WHM, created an account and am trying to view the site using

• 

  drp

  • September 04, 2014 11:23

  Update: I've been through [url=http://docs.cpanel.net/twiki/bin/view/AllDocumentation/InstallationGuide/TroubleShooting]Troubleshooting a Recent Installation. I disabled the nameserver option when installing as I just want to use the hosting company's, but checked using "host example.com" and it returned the IP address fine, so I think it's not that, right? I've disabled the firewall using "/etc/init.d/iptables save" and "/etc/init.d/iptables stop". Still no joy. Anyone?

  0
• 

  cPanelMichael

  • September 04, 2014 17:30

  Hello :) Have you verified that Apache is up and running well? You can check via: "WHM Home " Server Status " Apache Status" Thank you.

  0
• 

  drp

  • September 04, 2014 19:16

  [quote="cPanelMichael, post: 1722982">"WHM Home " Server Status " Apache Status"
  Yep, you're on to something: Failed to receive status information from Apache. Unable to connect to local httpd server.

  0
• 

  cPanelMichael

  • September 04, 2014 19:24

  Do you receive any error messages when attempting to restart Apache? EX: /scripts/restartsrv_httpd
  You may need to run EasyApache to ensure Apache/PHP build successfully: /scripts/easyapache
  Or; "WHM Home " Software " EasyApache (Apache Update)" Thank you.

  0
• 

  drp

  • September 04, 2014 20:04

  Thanks. Ran this: /scripts/restartsrv_httpd
  No errors, but didn't see anything else happen either - should I (new to to linux) Currently trying easyapache but update server has been busy for the last 30 minutes or so...

  0
• 

  drp

  • September 04, 2014 20:19

  Trying to restart APache using Restart Services > HTTP Server (Apache) gives the following: Apache restart failed. Unable to load pid from pid file and no httpd process found in process list. If apache restart reported success but it failed soon after, it may be caused by oddities with mod_ssl. You should run /usr/local/cpanel/scripts/ssl_crt_status as part of your troubleshooting process. Pass it --help for more details. Also be sure to examine apache's various log files. Apache Restart Output: Log:

  0

Please sign in to leave a comment.