Delivery Reports and cPanel / Exim

sahostking

• September 09, 2014 06:13

Hi all, Have a query from one client asking why they do not receive delviery reports when ticking this option in Microsoft Outlook. I assume and from reading other posts that read receipts are fine as it requires acknowledgement. But has anyone ever got delivery reports to work? Thanks

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  cPanelMichael

  • September 09, 2014 19:16

  Hello :) It's possible the recipient's email program doesn"t support read receipts, or has decided to disable that functionality in their client. Thank you.

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  sahostking

  • September 09, 2014 20:24

  Think I got it. As per microsoft it only works with Microsoft Exchange :) [url=http://support.microsoft.com/kb/192929]Delivery receipts and read receipts in Outlook So it's not a cpanel or exim issue. Hope this helps anyone that has this query from their clients aswell.

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  cPanelMichael

  • September 10, 2014 14:11

  I am happy to see you were able to find an answer from Outlook. Thank you for updating us with the outcome.

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