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Default MySQL User On Account Transfer

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3 comments

  • cPanelMichael
    Hello :) Could you elaborate on what you mean by "the script fails"? For instance, is this the account creation script? What error message do you see? It's important to note that this is unsupported. You can find an existing feature request for this at: [url=http://features.cpanel.net/responses/support-for-aws-rds-as-remote-mysql-server]Support for AWS RDS as Remote MySQL Server | cPanel Feature Requests Thank you.
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  • auschef
    Hi Michael Thanks for your reply. The only part of the transfer that fails is MySQL. The key error is: The system failed to reinstall the MySQL database "gribblek_wrdp1" as "gribblek_wrdp12" because of an error: The system failed to connect to the MySQL server as "gribblek" because of an error: Access denied for user 'gribblek'@'10.0.0.10' (using password: YES) at /usr/local/cpanel/Cpanel/DBI.pm line 43. 10.0.0.10 is the internal ip address of my new WHM server. So in the step before, the mysql users/permissions are transferred, but with localhost, not '%'. I've tried adding users on the old WHM server (with '%' as the host) but for whatever reason it still fails with the same error. Kind regards Paul
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  • cPanelMichael
    Please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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