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problem with pop and smtp on server

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7 comments

  • cPanelMichael
    Hello :) Please ensure you open separate threads for each individual issue. 1. Are you able to send out email from these scripts when calling them with PHP from the command line? You can upload an example PHP mailing script to test this. 2. Please open a new thread so we can address this issue separately. Thank you.
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  • hossein
    [quote="cPanelMichael, post: 1728711">Hello :) Please ensure you open separate threads for each individual issue. 1. Are you able to send out email from these scripts when calling them with PHP from the command line? You can upload an example PHP mailing script to test this. 2. Please open a new thread so we can address this issue separately. Thank you.
    1- Yes, i can send mail as php from, butfrom script like whmcs i reced error : An Error Occurred: Can not authenticate to POP3 server: [AUTH] Authentication failed.
    2- i posted new thread
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  • cPanelMichael
    What output do you see in /var/log/maillog when you receive the POP3 authentication failed message? Thank you.
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  • hossein
    Sep 16 23:05:09 server1 dovecot: pop3-login: Aborted login (auth failed, 3 attempts in 14 secs): user=, method=PLAIN, rip=178.63.51.95, lip=178.63.51.95, secured, session= Sep 16 23:05:15 server1 dovecot: pop3-login: Aborted login (auth failed, 3 attempts in 14 secs): user=, method=PLAIN, rip=178.63.51.95, lip=178.63.51.95, secured, session= Sep 16 23:05:19 server1 dovecot: pop3-login: Aborted login (auth failed, 3 attempts in 10 secs): user=, method=PLAIN, rip=178.63.51.95, lip=178.63.51.95, TLS, session= Sep 16 23:05:21 server1 dovecot: pop3-login: Aborted login (auth failed, 3 attempts in 6 secs): user=, method=PLAIN, rip=178.63.51.95, lip=178.63.51.95, TLS, session=
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  • cPanelMichael
    Please post the output from: stat /usr/local/cpanel/bin/dovecot-wrap
    Thank you.
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  • hossein
    [quote="cPanelMichael, post: 1731131">Please post the output from: stat /usr/local/cpanel/bin/dovecot-wrap
    Thank you.
    root@server1 [~]# stat /usr/local/cpanel/bin/dovecot-wrap File: `/usr/local/cpanel/bin/dovecot-wrap' Size: 9176 Blocks: 24 IO Block: 4096 regular file Device: 902h/2306d Inode: 13115677 Links: 1 Access: (4750/-rwsr-x---) Uid: ( 0/ root) Gid: ( 97/ dovecot) Access: 2014-09-16 23:19:30.511999953 +0430 Modify: 2014-08-17 05:32:47.000000000 +0430 Change: 2014-09-16 23:19:07.181000001 +0430 root@server1 [~]#
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  • cPanelMichael
    I don't see any problems with the permissions/ownership values on that file. Feel free to open a support ticket using the link from my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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