Fatal error occurs during cpanel creation from whm

ayankhan

• September 14, 2014 13:19

Hello today when I want to create cpanel user the creation get compete but I get this error, Could not chdir to /home/domain at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 801. Cpanel::Carp::spew_on_die('Could not chdir to /home/domain at /usr/local/cpanel/Whostm...') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 801 Whostmgr::Accounts::Create::_wwwacct('max_defer_fail_percentage', 120, 'dkim', 1, 'digestauth', 'n', 'mxcheck', 'local', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1978 Whostmgr::Accounts::Create::__createaccount('max_defer_fail_percentage', 120, 'maxpark', 'unlimited', 'dkim', 1, 'mxcheck', 'local', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2029 Whostmgr::Accounts::Create::_createaccount('max_defer_fail_percentage', 120, 'maxpark', 'unlimited', 'dkim', 1, 'mxcheck', 'local', ...) called at whostmgr/bin/whostmgr5 line 629 main::wwwacct() called at whostmgr/bin/whostmgr5 line 249
Also while going to error log I see this error Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870 Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818 Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446 Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196 [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-ftp-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162 Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870 Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818 Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446 Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196 [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-smtp-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162 Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870 Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818 Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446 Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196 [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-imap-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162 Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870 Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818 Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446 Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196 [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-pop3-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162 Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870 Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818 Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446 Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196 [2014-09-14 23:18:22 +0500] warn [cpanellogd] Could not chown /var/cpanel/bandwidth/domain-all-peak.rrd to 0:645 at /usr/local/cpanel/Cpanel/Bandwidth/RRD.pm line 162 Cpanel::Bandwidth::RRD::create(Cpanel::Bandwidth::RRD=HASH(0x1af1a10), HASH(0x1b3f378)) called at /usr/local/cpanel/Cpanel/Logd.pm line 1870 Cpanel::Logd::createallrrdbs('domain', 645) called at /usr/local/cpanel/Cpanel/Logd.pm line 818 Cpanel::Logd::updatebw('domain', '/home/domain', 645, 'domain.com', 52428800000, ARRAY(0x1a79af8), Cpanel::Logd::BigLock=HASH(0xca2990), 0) called at /usr/local/cpanel/Cpanel/Logd.pm line 446 Cpanel::Logd::scanbandwidth('', undef) called at /usr/local/cpanel/libexec/cpanellogd line 196 [09/14/2014:18:20:02 -0000] info [cpsrvd] reloading config based on -HUP signal
kindly solve it for me.

• 

  cPanelMichael

  • September 15, 2014 13:01

  Hello :) Is this a dedicated server or a VPS? The error message you pasted is typically indicative of a VPS that has met the "quotaugidlimit" threshold. Do you receive any error messages when manually creating a user? EX: useradd cptest001
  Note: Please ensure you remove this user after attempting to create it for testing purposes. Thank you.

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