Quota says 300Mb used but it's actually 2.5Gb

Gareth-AWD

• September 16, 2014 04:21

Please see the attached picture. One other site has a similar issues, but the rest are fine. Both sites have a majority of their files stored in /cms-data/images/{folder} There are a good couple of thousand folders as each product has it's own folder of images. I'm guessing this is causing a mis-calculation. .vB

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  cPanelMichael

  • September 16, 2014 13:42

  Hello :) Have you verified that all of the files in that directory are owned by the account username and not by "root" or "nobody"? Files owned by a different username do not count towards the overall quota limit. Thank you.

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  Gareth-AWD

  • September 16, 2014 16:52

  [quote="cPanelMichael, post: 1730562">Hello :) Have you verified that all of the files in that directory are owned by the account username and not by "root" or "nobody"? Files owned by a different username do not count towards the overall quota limit. Thank you.
  Hmm that does seem to be the case. I'm confused. This server when new files are created, the user is set to 99, but on my other server it sets them to the correct user. Any ideaS?

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  cPanelMichael

  • September 16, 2014 17:11

  It's like you are using DSO as the PHP handler and files uploaded by the PHP script itself are owned by the "nobody" username. You may need to switch to suPHP and manually update the file ownership if that behavior is not acceptable. Thank you.

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