Emails POP not remove from the server

arcilio

• September 21, 2014 18:11

Hello Guys, Even when I set the email to pop, emails remain on the server, and when you access the account via webmail, they are there. It was not to be removed from the server?

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  cPanelMichael

  • September 22, 2014 15:27

  Hello :) What specific email client are you using? Are you sure you are not enabling any options in your email client that keep the messages stored on the server after downloading them? Does the issue occur with an alternative email client (e.g. Thunderbird)? Thank you.

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  arcilio

  • September 22, 2014 17:47

  i'm use Thunderbird.

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  cPanelMichael

  • September 22, 2014 18:32

  Browse to "Account Settings > Server Settings" in your Thunderbird email client. Check to make sure "Leave Messages On Server" is disabled. Also, ensure it's using POP and not IMAP. Thank you.

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  arcilio

  • September 22, 2014 18:44

  [quote="cPanelMichael, post: 1735312">Browse to "Account Settings > Server Settings" in your Thunderbird email client. Check to make sure "Leave Messages On Server" is disabled. Also, ensure it's using POP and not IMAP. Thank you.
  Now work's. Thank you. It's a special config of Cpanel? I can disable it and work how a normal pop?

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  cPanelMichael

  • September 22, 2014 19:01

  [quote="arcilio, post: 1735322">Now work's. Thank you. It's a special config of Cpanel? I can disable it and work how a normal pop?
  No, this is a configuration associated with your email client as opposed to cPanel. Thank you.

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