How to stop/terminate a backup restoration that is stuck on "Restoring Account" ?

BennyBoy

• September 25, 2014 09:55

Hi, I've been using cPanel for quite some time now (around 7 years) and this is the first time I encounter and issue I can't resolve by myself and actually had to signup for a forum account, first time ever. For **** sake, how do you guys stop a backup restoration that has been "Restoring Account" for 2 full days straight without actually doing ANYTHING? I have ps aux'd the server and there is no cpbackup or cprestore process or anything I could spot related to the backups. I have rebooted the server twice and it's still "Restoring Account". I even rm -rf /home/backup/ after 1 day of waiting and it didn't make the task crash or stop! How do you terminate this and clear the backup restoration queue? Is there a file to delete on the hard disk somewhere? I'm completely desperate and done searching on Google. Thanks. .vB

• 

  cPanelMichael

  • September 25, 2014 19:16

  Hello :) You can find a thread on this, including a workaround, at: Manually Kill A Transfer Thank you.

  0

Please sign in to leave a comment.