Webmail not working

OooLong

• September 26, 2014 13:55

When I try to check webmail using horde, roundcube or squirelmail I get this: horde: Login failed because your username or password was entered incorrectly. roundcube: login error Squirrel mail: ERROR Error connecting to IMAP server: localhost. 111 : Connection refused I'm obviously login in cpanel otherwise I couldn't click on these link. I never have these problems before, what could cause this? Thanks in advance.

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  cPanelMichael

  • September 26, 2014 19:05

  Hello :) What output do you see in /var/log/maillog when the logins fail? Thank you.

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  OooLong

  • September 29, 2014 11:33

  I check maillog and it have zero bytes, I tried to recreate the error many times and it still generate no logs. I can see there are mail in there from usage size but can't log in. What else do I have to do?

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  cPanelMichael

  • September 29, 2014 18:04

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  24x7ss

  • October 01, 2014 16:05

  Hello, You might want to check the DBs connection strings that are being used by Horde/Roundcube in configuration files and for Squirellmail, posting the logs here might help to track down the issue.

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