Can't Send Email to Google Apps

anniesteephan

• September 30, 2014 02:36

Hi, On my server i can't send mail to google apps. But can send to all other account including normal gmail account. CLOUDLINUX 6.5 x86_64 standard " WHM 11.44.1 (build 18) Load Averages: 0.96 1.24 1.71 Google apps users, getting bounce back email with below error message:
host aspmx2.googlemail.com [64.233.176.26]: 450-4.2.1 The user you are trying to contact is receiving mail at a rate that 450-4.2.1 prevents additional messages from being delivered. Please resend your 450-4.2.1 message at a later time. If the user is able to receive mail at that 450-4.2.1 time, your message will be delivered. For more information, please 450-4.2.1 visit 450 4.2.1 http://support.google.com/mail/bin/answer.py?answer=6592 5si12967371yhp.173 - gsmtp: retry timeout exceeded
/var/log/exim_mainlog says
2014-09-28 05:06:28 1XYBN4-001GI1-5I SMTP error from remote mail server after RCPT TO:: host aspmx.l.google.com [74.125.194.26]: 450-4.2.1 The user you are trying to contact is receiving mail at a rate that\n450-4.2.1 prevents additional messages from being delivered. Please resend your\n450-4.2.1 message at a later time. If the user is able to receive mail at that\n450-4.2.1 time, your message will be delivered. For more information, please\n450-4.2.1 visit\n450 4.2.1 http://support.google.com/mail/bin/answer.py?answer=6592 pr10si471618obc.102 - gsmtp
All domains which hosted on this server facing same issue as they are not able to send emails to Google Apps user accounts. Please help me to resolve this issue. Thanks in Advance..

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  24x7server

  • September 30, 2014 12:17

  Hello, I think your user has hit mail receiving limit and due to that you are getting this issues. Here are the some more info about this.

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  cPanelMichael

  • September 30, 2014 12:56

  Hello :) Yes, that limit comes from Google Apps and not Exim. Here is the document that Google provides:

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  anniesteephan

  • October 01, 2014 11:48

  Thanks for your reply. There are too many CSF alert mails from server to google apps account . Now I disabled some CSF mail alert. Hope this will fix the issue.

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  24x7server

  • October 01, 2014 12:42

  Hello, Yes, Due to CSF alert your email account has hit mail receiving limit. I will suggest setup the server notification alert to other account which is using local mail server instead of gmail mail server.

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  NTar

  • June 02, 2015 21:11

  This happened to me as well, unfortunately all customers are affected (since we're providing Google Apps licenses on all hosting solutions). Does someone have a permanent fix? Some people are mentioning we should have to wait weeks (!) before Google will accept our e-mails again. OMG. :O I will try to contact Google Apps support tomorrow.

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  cPanelMichael

  • June 03, 2015 13:12

  Does someone have a permanent fix?

  
  Google addresses this issue at:

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